customer-360

Catering to Customers, Individually

The current data-volume explosion can be traced back to a time when our society began to focus more on customers as individuals. We see ourselves as independent, unique people with free will, not bound by social conformity. Catering to that…

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3 Pillars of GDPR Compliance

The Forrester report “Predictions 2018: A year of reckoning” predicted that 80% of firms affected by the GDPR will not be able to comply with the regulation by the time it comes into force on May 25. Of those noncompliant…

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Enhancing-Customer-Experience-with-an-Intelligent-Data-Hub

Enhancing Customer Experience with an Intelligent Data Hub

In today’s world, the most important aspect of enhancing your consumer experience is understanding your customer—and the best way to understanding them is from their data. Master Data Management As consumers interact with your business, you capture data central to…

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The Facebook Data Scandal and the GDPR

Privacy is a right. These days, people’s privacy extends to their data, and recent events prove just how harsh the punishment can be for not respecting it. In just two days, following the recent data privacy scandal, Facebook lost over…

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